Last Updated: [11/08/2025]
ZR COCO LTD (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our eCommerce website and services.
1. Information We Collect
We may collect and process the following personal data:
- Identity Data: Name, title, and contact details (phone number, email address, postal address).
- Transaction Data: Details of products/services purchased, order history, and payment details.
- Technical Data: IP address, browser type, time zone setting, and device information.
- Usage Data: Information on how you use our website, products, and services.
- Marketing & Communication Data: Preferences regarding marketing communications from us.
2. How We Collect Your Data
We collect personal data through various means, including:
- Direct interactions (e.g., when you register an account, place an order, subscribe to our newsletter, or contact us).
- Automated technologies (e.g., cookies and similar tracking technologies on our website).
- Third-party sources (e.g., analytics providers, payment processors, and advertising networks).
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill orders, including payments and delivery.
- To provide customer support and respond to inquiries.
- To personalize your shopping experience.
- To improve our website, products, and services.
- To send marketing communications, where permitted by law.
- To comply with legal and regulatory obligations.
4. Sharing Your Data
We may share your data with:
- Service providers (e.g., payment processors, delivery companies, IT support providers, and marketing partners).
- Legal and regulatory authorities, where required by law.
- Third parties in the event of a business sale, merger, or restructuring.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under UK data protection laws, you have the following rights:
- The right to access your personal data.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data.
- The right to object to data processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise any of these rights, please contact us at hello@zrcoco.shop.
7. Data Retention
We retain personal data only for as long as necessary for the purposes stated in this policy or as required by law.
8. Cookies
We use cookies to enhance user experience, track orders, and analyze website performance. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ZR COCO LTD
Suite 403, 80a Ruskin Avenue, Welling, England, United Kingdom, DA16 3QQ
Phone: +447445623196
Email: hello@zrcoco.shop