Terms & Conditions

Last Updated: [11/08/2025]

Welcome to ZR COCO LTD. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • ZR COCO LTD (“we,” “our,” “us”) is a UK-registered company.
  • Company Number: 16328988
  • Registered Address: Suite 403, 80a Ruskin Avenue, Welling, England, United Kingdom, DA16 3QQ
  • Contact Email: hello@zrcoco.shop
  • Contact Phone: +44 7445623196

2. Use of Our Website

By using our website, you agree:

  • To provide accurate and truthful information when placing an order.
  • Not to use our website for any illegal or unauthorized purposes.
  • That we reserve the right to modify or discontinue any part of our website without prior notice.

3. Products & Orders

  • All products listed on our website are subject to availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Prices are subject to change without notice.
  • We make every effort to display product images and descriptions accurately but do not guarantee that colors, sizes, or details will be exact.

4. Payments

  • We accept payment via major debit/credit cards and online payment services.
  • Payment must be received in full before an order is processed.
  • If a payment is declined or flagged for fraud, we reserve the right to cancel the order.

5. Shipping & Delivery

  • We aim to dispatch orders within the estimated timeframe, but delays may occur due to external factors.
  • Shipping costs are calculated at checkout.
  • We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

6. Returns & Refunds

  • Our Refund and Returns Policy applies to all purchases. Please refer to the policy for details on returns, exchanges, and refunds.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • We do not guarantee that our website will be error-free or uninterrupted.

8. Intellectual Property

  • All content on our website, including logos, text, and images, is the property of ZR COCO LTD and may not be used without permission.

9. Privacy Policy

  • Our Privacy Policy governs the collection and use of customer data. By using our website, you agree to the terms outlined in our Privacy Policy.

10. Governing Law

  • These Terms & Conditions are governed by and interpreted under the laws of England and Wales.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of our website constitutes acceptance of any changes.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

ZR COCO LTD
Suite 403, 80a Ruskin Avenue, Welling, England, United Kingdom, DA16 3QQ
Phone: +44 7445623196
Email: hello@zrcoco.shop